Basingstoke employers should not rely on AI for HR and employment law advice

Employers in Basingstoke are being urged to exercise caution when using AI-powered tools for HR advice and employment law guidance, following reports of serious consequences for businesses.

HR expert, Tara Anstee, is warning that while artificial intelligence tools can be useful for streamlining some processes, they can also lead to significant risks when relied upon for complex HR decisions.

Tara, who runs Zest Expert HR Solutions in Basingstoke, said, “AI tools are an exciting addition to the workplace, but when it comes to employment law and HR advice, the risks of relying on them are too great.

“For example, iTutorGroup, a company in the USA using AI for hiring, was sued for age discrimination after their AI system automatically rejected older applicants. They ended up paying $365,000 to settle the claim. Cases like this highlight how AI can get it badly wrong, leading to costly legal and reputational damage.”

Tara also pointed out that AI systems often work with outdated or incomplete information. She added, “Employment law is constantly evolving and chatbots don’t have access to the latest legislation. Acting on outdated or inaccurate advice can leave businesses exposed to legal risks, including potential employment tribunals.”

Additionally, chatbots may provide generic or country-specific advice that doesn’t align with UK laws and regulations, further increasing the likelihood of mistakes.

Tara continued, “When it comes to HR matters, there’s no substitute for human expertise. HR professionals dedicate their time to staying updated with legal changes and understanding the nuances of every situation. Businesses need tailored, accurate advice and cutting corners with AI could ultimately cost far more in the long run.”

As an HR consultant, Tara supports businesses with a wide range of people management services and advises employers on staying compliant with the latest legislation. She is currently welcoming new clients and offering free 30-minute consultations to local business owners.

These consultations can be booked via this link Book time with Tara Anstee: Discovery Call

Zest HR was established in 2013 and specialises in providing outsourced HR services and learning and development courses for businesses in the Basingstoke area.